Privacy Policy

Who we are

This policy applies to the Coastline Palms website hosted on Squarespace and to information you provide through its inquiry forms. Questions about this policy or your information can be sent to coastlinepalmtrees@gmail.com.

Information you provide

When you contact us, we collect the information you choose to submit, such as your name, email address, phone number, tree preferences, quantity, desired size, project location, delivery needs, and uploaded photos or site plans.

We use this information to respond to inquiries, prepare quotes, discuss tree selection, arrange requested services, and provide customer support. Please do not send payment card details or other sensitive information through the website forms.

Website and analytics information

Squarespace hosts this website and provides basic site analytics. When you visit, information about your browser, device, network, IP address, referring pages, and activity on the site may be processed to operate the website and understand how it is used.

We use forms, email, and basic Squarespace analytics. We do not sell personal information or share inquiry data for advertising, and we do not use advertising pixels or remarketing on this website.

Service providers and sharing

Form submissions are processed through Squarespace and delivered to our business email. We use website hosting and email service providers to receive and manage inquiries.

When needed to arrange services you request, relevant project and delivery information may be provided to the growers, transport providers, or project service providers involved in your order. Information may also be disclosed when required by law or to address fraud, safety, or security concerns.

See Squarespace’s Privacy Policy for information about its processing of website visitor data.

Cookies and browser choices

This site uses cookies and similar technologies for website functions and basic analytics. You can manage cookies through your browser settings and through cookie controls presented on the site. Blocking cookies may affect some website functions.

For platform details, see the cookies Squarespace uses. Traditional Do Not Track browser signals do not change this site’s collection practices. This is separate from any privacy choices or signals that applicable law requires us to honor.

Retention and your requests

We retain inquiry and customer information for the purposes described here and for business records, order support, dispute resolution, or legal obligations. The period depends on the type of information and why it is needed.

Contact us to ask about the information you submitted or to request access, correction, or deletion. We may need to verify your identity before responding. Some information may need to be retained for legal obligations or existing transactions. We will handle requests and any applicable privacy rights as required by law.

Children and external websites

This website is intended for people seeking tree products and project services, rather than children. If you believe a child has provided personal information, contact us so we can review and address it.

Links to other websites are governed by those websites’ own privacy practices.

Policy updates

We may update this policy to reflect changes in our website or practices. The updated date on this page identifies the current version. Contact us with questions about any changes.